Eric Katzer, Owner/Manager
Hi, I’m Eric Katzer and I am the owner and president of WestCoast Window Cleaning, Inc. I have been in the industry now for 30 years, starting at the age of 16 in Des Moines, IA, then later cleaning windows to work my way through college in Pasadena, CA, and now for 20 years here in Spokane as my wife and I have raised our three children.
After we both wrapped up college in Southern California and our first child was born, we quickly saw the need to leave that area to return to an area closer to one of our families – Spokane, WA or Des Moines, IA. Well, we are here in Spokane and I am probably not the first guy to bring his bride back to her roots. As the years have passed, we’ve been more and more convicted that this is the place we were meant to be.
In 1992 I started WestCoast Window Cleaning while Tammy and I managed two ten-unit apartment buildings in the Shadle area. After 8 years there, and now two more children, the 5 of us moved from a two-bedroom apartment into a small Shadle rancher. We have moved again since then as our needs have demanded and hopefully this is our final destination.
In business, my passion has always been to provide a quality product in an ethically proper manner. I also like the challenge and excitement that hi-rise window cleaning offers. There is nothing quite like climbing off the top of a building knowing that all the safety precautions are covered and you can enjoy the experience. It’s my personal belief that a hi-rise window cleaning company should be owned and managed by those of us who love the job and know the skills, challenges, and regulations that are unique to our trade.
It is through the grace of God and this business ethic that has allowed WestCoast Window Cleaning, Inc. to successfully grow to where we are and will allow us to continue to grow into the future.
Thanks for giving us a look and I hope we can clean things up over at your place.
Dave Andrews, Residential Manager
In 1999 I found myself in a transition. Living in Tulsa and trying to find the right path, I had a friend who owned a window cleaning service and seeing him work one time I thought, “I can do that”. Well, little did I know how hard that would be. I later asked him if he would teach me his trade, he didn’t like the idea much but, with a little hassling (and an offer to work for free) he let me join him a few times.
After about a year of working for free and building some of my own business. I knew I had become a window cleaner when my friend said “I can’t keep letting you work for nothing!” So, I continued to work part time for him and built up a small business of my own. I learned through my friend that you have to distinguish yourself from all others in this trade. You have to set your customers (being your bread and butter) apart also, making them your best advertisement by being the best window cleaner possible and someone they look forward to seeing every time. (My friend has had some customers for 30+ years now).
Since moving to Spokane, and bringing the experience that I had in Tulsa. I try to learn everything I can about new techniques, products and procedures. All of this is done, to again, set myself and WestCoast Window Cleaning, Inc. apart from all others. My goal is to one day have that 30+ year relationship with our customers and be set apart as a superior window cleaner by you, and make your satisfaction my priority.